Terms and Conditions

Welcome to the website www.madeira-harmonyinnature.com.

The website www.madeira-harmonyinnature.com is owned by Harmony in Nature, Lda.

Harmony in Nature is a tourist entertainment company with the NIPC 511278179 registered at the Conservatória do Registo Comercial/Automóvel do Funchal, with headquarters at Caminho da Achada n24, Jardins de Achada, Blc 4 R/C Dto 9000-208 Funchal. It is registered in the National Tourism Registry with the National Registration of Tourist Animation Agents (RNAAT) number 1675/2007. Has the license number 53/2007 by the Regional Tourism Authority

These terms and conditions describe the rules and regulations for the use of the Harmony in Nature website, located at https://www.madeira-harmonyinnature.com. By accessing this site, we assume that you accept these terms and conditions. If you do not agree with all the terms and conditions stated on this page, please do not continue to use www.madeira-harmonyinnature.com.

General Conditions

These general conditions define the relationship between the consumer and the company Harmony in Nature.

• Registration for an activity requires knowledge and acceptance of these conditions.
• Harmony in Nature has liability insurance and personal accident insurance in accordance with article 46º of the Regional Legislative Decree no. 30/2008/M, dated August 12, 2008. All participants are covered by Harmony in Nature insurance in accordance with Portuguese

• The price presented for each activity includes all the necessary equipment for the activity

• The consumer must be aware of their physical abilities to perform the activity and is responsible for their individual Harmony in Nature is not responsible for accidents resulting from carelessness or disrespect of the participants.
• The consumer grants Harmony in Nature all rights to the audiovisual material collected during the activity and allows its use for promotional purposes

• The minimum age to participate in the activity is 10 years old. If the consumer is younger and fails to inform the company, Harmony in Nature will not assume

• Harmony in Nature is not responsible for lost objects during the activity; personal belongings are the responsibility of their

One of the payment methods can be made with a Credit Card through the easy pay link after confirming the activity reservation or on the day of the activity. If you do not show up or cancel the activity on the day, no refunds will be given.

Security and Cancellation Policy

Because the safety of those who seek us is one of the fundamental factors in our activities, Harmony in Nature reserves the right to postpone, alter, cancel any activity, or suggest an alternative activity whenever adverse weather conditions exist, there is a recommendation from local authorities not to carry out the activity, or the minimum safety conditions for the conduct of our activities are compromised. Harmony in Nature guides have the responsibility and final decision-making authority to alter, change, or cancel any activity.

In case of cancellation due to weather conditions, consumers will be fully refunded In case of cancellation by the consumer before 48 hours, a full refund will be issued

Cookies

The website uses cookies to help personalize your online experience. By accessing www.madeira-harmonyinnature.com, you have agreed to use the necessary cookies.

A cookie is a text file placed on your hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the option to accept or decline optional cookies. There are some cookies necessary for the functioning of our website. These cookies do not require your consent. Please remember that by accepting the necessary cookies, you also accept third-party cookies, which may be used through services provided by third parties if you use those services on our website, for example, a video display window provided by third parties and integrated into our website.

License

Unless otherwise stated, Harmony in Nature and/or its licensors own the intellectual property rights for all material on www.madeira-harmonyinnature.com. All intellectual property rights are reserved. You may access www.madeira-harmonyinnature.com for your personal use subject to the restrictions set out in these terms and conditions.

You must not:

• Copy or republish the material from madeira-harmonyinnature.com
• Sell, rent or sublicense the material from madeira-harmonyinnature.com
• Reproduce, duplicate or copy the material from madeira-harmonyinnature.com
• Redistribute content from madeira-harmonyinnature.com This agreement shall begin on the date of this document.

Removal of Harmony in Nature website links:

If you find any link on our website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to do so or to respond directly.

We do not guarantee that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on it is kept up to date.

Privacy Policy

The website www.madeira-harmonyinnature.com is owned by Harmony in Nature, which is a data controller of your personal data.

We have adopted this Privacy Policy, which sets out how we process the information collected by www.madeira-harmonyinnature.com, and also provides the reasons why we need to collect certain personal data about you. Therefore, you should read this Privacy Policy before using the website www.madeira-harmonyinnature.com.

We take care of your personal data and are committed to ensuring its confidentiality and security.

Personal information we collect:

When you visit www.madeira-harmonyinnature.com, we automatically collect certain information about your device, including information about your browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the website, we collect information about the web pages or individual products you view, which websites or search terms referred you to the website, and how you interact with the website. We refer to this automatically-collected information as "Device Information." Furthermore, we may collect the personal data you provide to us (including but not limited to name, surname, address, payment information, etc.) during registration to fulfill the agreement.

Why we process your data:

Our main priority is the security of customer data, and as such, we may only process minimal user data, only what is absolutely necessary to maintain the website.

The automatically-collected information is only used to identify potential abuse cases and establish statistical information about the website's usage. These statistical pieces of information are not aggregated in a way that identifies any specific user of the system.

You can visit the website without telling us who you are or revealing any information by which someone could identify you as a specific and identifiable individual. However, if you wish to use some of the website's features or want to receive our newsletter or provide other details by filling out a form, you may provide us with personal data such as your email, name, surname, city of residence, organization, phone number. You can choose not to provide us with your personal data, but you may not be able to take advantage of some of the website's features. For example, you will not be able to receive our newsletter or contact us directly through the website. Users who are unsure about which information is mandatory can contact us through This email address is being protected from spambots. You need JavaScript enabled to view it..

Your rights:

If you are a resident of Europe, you have the following rights regarding your personal data:

• The right to be informed.
• The right of
• The right to
• The right to erasure.
• The right to restrict
• The right to data
• The right to object.
• Rights in relation to automated decision making and profiling.

If you wish to exercise these rights, please contact us through the contact information provided below.

Furthermore, if you are a resident of Europe, please note that we process your information to fulfill contracts we may have with you (e.g., if you make an order through the website) or otherwise to pursue our legitimate business interests listed above. Also, note that your information may be transferred outside of Europe, including to Canada and the United States.

Links to other websites

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of other websites or third-party privacy policies. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security

We protect the information you provide to us on computer servers in a controlled, secure environment, protected against unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, alteration, and disclosure of personal data within your control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure

We will disclose all information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Modifications

Harmony In Nature may revise these website terms of service at any time without notice. By using this website, you agree to be bound by the current version of these terms of service.

Contact information

If you wish to contact us to understand more about this Policy or if you want to discuss any matter related to individual rights and your personal information, you can send an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

In case of dispute, the consumer can resort to an Alternative Dispute Resolution Entity for consumer disputes. More information can be found at the Consumer Portal www.consumidor.pt Law no. 144/2015.

This Terms of Use policy is valid from June 2023